Based on the project studies, competition analysis we have mapped a functional map of the real estate deal.
Key insights:
— With guided tour, engagement of the client by the sales agent could be held for up to 15 minutes, including context storytelling, project description and materials introduction
— Sales team loses 7 % of prospects if the space lacks clear customer journey route
— Private events increse the return of customers, volume of bulk sales, but require quick setup
— The client's workflow organisation led to the need of separation of showroom and commercial office processes